Shopping Guide

 

Welcome to Ecovibezys (hereinafter referred to as "we" or "us"). We are an online store dedicated to providing high-quality storage sheds and patio chairs. To ensure a smooth shopping experience, please read the following guide carefully before placing an order.

Preparation and Selection
Before purchasing, please carefully measure the space in your yard or patio to ensure the storage shed or patio chairs will fit perfectly. We recommend comparing the product specifications, materials (such as metal, resin, or wood), and dimensions listed on the product detail pages. Please verify that the selected items meet your specific usage needs. As we operate exclusively online, we encourage you to review all high-resolution images and descriptions provided to make an informed decision.

Cart and Order Confirmation
Once you have selected your desired items, add them to your shopping cart. In the cart page, please review the quantity, size, and color of the items. When proceeding to checkout, ensure that your shipping address and contact information are accurate and complete to avoid delivery delays. An order confirmation email will be sent to you automatically once the order is successfully placed.

Payment
We offer a secure and streamlined payment process. Currently, we accept credit card payments, including Visa and MasterCard. We utilize standard encryption protocols to ensure your payment information is kept safe and private. Please note that full payment is required to process the dispatch of your goods.

Shipping and Delivery
We are committed to delivering your items efficiently. Once your order is confirmed and payment is processed, we will arrange for dispatch. You will receive a tracking number to monitor the status of your shipment. Please ensure there is a safe place for the courier to leave the items if you are not home, or arrange for someone to receive the package.

Returns and Cancellations
We adhere to strict quality standards. If you receive a damaged or incorrect item, please notify us immediately. If you wish to cancel an order, please contact us as soon as possible before the item is dispatched. For returns regarding change of mind or other reasons, please refer to our detailed Return Policy page for instructions on how to package and return the items to us.

Privacy and Data Security
We respect your privacy and are committed to protecting your personal data. The information you provide (such as name, address, and payment details) is used solely for processing orders and improving your shopping experience. We do not sell or share your personal information with unauthorized entities.

Contact Us
If you have any questions regarding your order, product specifications, or shipping, please contact our support team.

Address: 17105 120TH AVE E, PUYALLUP, WA 98374-4513, US
Phone: +1 (518) 755-6108
Email: info@ecovibezys.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)